Privacy Policy

This policy explains how KoolAide HVAC collects and uses information submitted through this website. Last updated: November 5, 2026.

Information we collect

When you submit the service request form, we receive the information you enter: your name, company or organization, phone number, email address, service location (city and state), the type of service needed and your description of the project or issue. You may also choose to provide a property or facility address, property type, equipment or system information, urgency and your preferred contact method.

How we use it

We use this information to review your service request, contact you by phone or email about it, and keep a record of the request and our follow-up. Submitting the form does not sign you up for marketing emails or text messages.

Where it is stored

Form submissions are stored in the customer relationship management (CRM) system that runs this website, and a notification containing your request details is emailed to our team so we can respond.

Cookies, analytics and security

This website runs on a third-party website platform. The platform and our hosting and security providers may use cookies and similar technologies to operate the site, record page visits, connect a form submission with how you arrived at the site, and measure site performance. The form uses Cloudflare Turnstile to help block spam and automated submissions, and fonts are loaded from Google Fonts. These services may receive technical information such as your IP address and browser type.

Questions about your information

If you have questions about this policy or about information you submitted through this website, contact Tom Frankowski at 402-853-4805 or [email protected].